Privacy Policy

At MyEdPills, we are committed to protecting the privacy and anonymity of our customers. Our website features a comprehensive privacy policy designed to ensure a safe and secure experience, especially during online transactions.

We strongly encourage all customers to review our privacy policy before placing any orders on MyEdPills.

Please note that by proceeding with the final payment during checkout, you are acknowledging and agreeing to the terms and conditions outlined in our privacy policy.

Policy on Collection and Sharing of Customer Information 

At MyEdPills, we follow a strict policy regarding the collection and handling of our customers’ personal information. The data we collect — including your name, age, email address, phone number, and residential address — is used exclusively for official purposes to ensure a smooth and secure shopping experience.

Sensitive details such as debit or credit card numbers and OTPs are securely stored on our protected servers and are only used to facilitate the purchase process. We do not share your personal or confidential data with any unauthorized entities, including third parties like vendors or wholesalers.

Our aim is to enhance your overall experience by providing efficient and seamless customer service. The information we collect helps simplify your journey — from browsing and selecting medicines to payment and checkout — saving you from having to re-enter details with each purchase.

Registration on MyEdPills is completely optional. You are free to shop and place orders without signing up, based entirely on your preference.

Stay Updated with the MyEdPills Newsletter

At MyEdPills, we collect your email address to keep you informed through our weekly newsletter. Subscribing ensures you stay up to date with newly available medicine brands, upcoming product launches, and exclusive deals you may be interested in.

Newsletter subscription is completely optional, but it’s a great way to stay informed about:

  • The latest arrivals in our medicine inventory

  • Special discounts and limited-time offers

  • Daily, weekly, and monthly deals on top brands

  • Notifications when specific medicines are back in stock

We value your privacy — your email address is never used for spam or any unauthorized communications. If you don’t see our emails in your inbox, please check your spam or junk folder, especially if you’ve enabled strict email filtering settings.

Additionally, once your purchase is completed, you’ll receive an official e-receipt via email for every transaction made on MyEdPills.

Agreeing to the Cookie Policy on MyEdPills

MyEdPills uses cookies to enhance your browsing experience and streamline the purchasing and checkout process. These cookies help store essential information, allowing for faster navigation and a more personalized experience on our portal.

Accepting our cookie policy is entirely up to you. However, by proceeding with a transaction on our website, you acknowledge and consent to our use of cookies in accordance with our policy. This ensures smoother access and improved functionality during your visits to MyEdPills.

Secure Transactions on MyEdPills

All transactions on MyEdPills are conducted through a secure and efficient online payment gateway, protected by SSL encryption to ensure the safety and authenticity of each transaction.

For every purchase, a One-Time Password (OTP) will be sent to both your registered email address and mobile number to verify and authorize the transaction. This added layer of security helps protect your information and ensures that only you can complete the purchase.

Refund and Cancellation Policy – MyEdPills

At MyEdPills, we offer flexibility for order cancellations and exchanges, with a few simple guidelines:

  • Order Cancellations:
    Orders placed through our portal can be canceled within 7 days of the purchase date, regardless of your location (domestic or international).
    Cancellations requested after this 7-day period will not be accepted.

  • Product Exchanges:
    You may request an exchange for any product. Our team will arrange for a physical verification of the item, and once approved, the exchange will be processed accordingly.

  • Refunds:
    We do not offer cash refunds. All approved refunds are processed online and directly credited back to the original payment method or the customer’s account.

Sharing Your Reviews – MyEdPills

At MyEdPills, we value your feedback and encourage you to share your experiences with us. Whether it’s about the effectiveness of a medicine, finding the right brand or dosage, or your overall experience with our payment and checkout process — your insights help us improve and serve you better.

However, sharing a review is entirely optional. We respect your privacy, and if you choose not to leave feedback in order to maintain your anonymity, that choice is fully supported.

Your voice matters — but your privacy matters even more.